Our Accreditations

Our customers expect us to handle their data with the utmost care, and our ISO27001 certification serves as proof that we meet their high standards. We systematically examine our information security risks and controls, taking into consideration potential threats, vulnerabilities, and impacts.

By adhering to ISO14001 Environmental Management standards, we place a high priority on minimising the impact of our operations on the environment. By keeping up with site conditions across more than 5.5k locations, including waste management, we guarantee compliance with all environmental laws and regulations.

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We place a high value on customer satisfaction, which is evident in our adherence to ISO9001 Quality Management standards. Through an ongoing improvement cycle that enables us to pinpoint areas for improvement and implement changes, we monitor, manage, and continuously enhance the quality of our service. 

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Supporting our health, safety and wellbeing culture of "Everyone home safe and well", achieving the ISO 45001:2018 provides an internationally recognised framework for managing occupational health and safety risks. Implementing the standard demonstrates Openreach's commitment to continuous improvement in the health, safety and wellbeing arena. 

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ISO55001:2024 provides a clear structure for our team to manage assets systematically and sustainably. Helping to control the lifecycle of assets, ensuring that the performance, risk, and expenditure related to assets are balanced to meet our goals. 

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