Availability Checker Enquiry

Please only use this form if you've already used our availability checker to get information about broadband in your area and you think that the information provided isn't accurate or is incorrect. 

If you've moved into a new build home and are having problems with your phone or broadband service please visit our broadband in new build homes page.

If you're having a problem with your broadband or phone, we won't be able to help you if you fill out this form. Please visit our Help and Support pages for more information.

If you’ve used our availability checker and can't see any results for your address this doesn't necessarily mean you won't be able to get fibre broadband. It's worth registering your interest with us, and we'll keep you informed on progress in your area, as we include more locations into our plans on a regular basis. 

We'll use the information you provide below to investigate and respond to your query.